Privacy Policy

Bayler & Co Customer Privacy Notice

This privacy notice explains how we collect, use, and protect your personal information.

Data Controller

The Data Controller for Bayler & Co is Lucy Bayler. Registration No ZB873289

Our contact details

Post

81 Hartfield Crescent, LONDON, SW19 3RZ, GB
Telephone: tel:07974409182
Email: baylerandco@gmail.com

Bayler & Co is registered as a Data Controller with the Information Commissioner’s Office (ICO), the UK’s independent authority for data protection and privacy rights.

What Information We Collect, Use, and Why

We collect and use the following personal data to provide our services and goods, including delivery:

Names and contact details
Addresses
Purchase history

Bayler & Co does not process, collect, or store payment details such as bank card information. All payments are handled securely through PayPal. A payment gateway is a digital service that facilitates secure and encrypted transactions between customers, their banks, and sellers.

Information PayPal Processes

When you make a payment through PayPal, they collect and process the following information:

Name
Email
Address
Phone number
Unique payment identifier
Payment provider identifier

Bayler & Co does not receive or store any personal or financial information from WooCommerce PayPal Payments. All payment processing is handled directly by PayPal.

For more details, please refer to the PayPal Privacy Notice: PayPal Privacy Policy

Third-Party Technologies and Data Collection

Our website uses third-party technologies, including WordPress, WooCommerce, Wordfence, Askimet, Updraft, and Google, to operate efficiently, maintain security, reduce spam, and improve website performance. These services automatically collect certain data, such as:

Browser type
IP address
Unique device identifiers
Language preference
Referring site
Date and time of access
Operating system
Mobile network information

Google Analytics and Marketing Communications

Bayler & Co does not currently use Google Analytics, marketing emails, or newsletters. However, we may introduce these services in the future to improve user experience, analyze website traffic, or provide updates and promotional content. If implemented, Google Analytics would collect anonymous data, such as browsing behavior, pages visited, and interactions with our website, helping us optimize our services. Marketing emails and newsletters would only be sent to users who have provided explicit consent, and you would always have the option to opt out.

For more information about how Google Analytics processes data, please refer to their privacy policy: Google Analytics Privacy Policy

Third-Party Privacy Policies:

Cookie Policy

Our website uses cookies to improve user experience, ensure security, and enable functionality such as online purchases. Cookies are small text files stored on your device that help us understand website traffic, enhance site performance, and provide relevant content. By using our website, you consent to our use of cookies. You can manage or disable cookies through your browser settings.

For more details, please refer to our Cookie Policy

Lawful Bases for Processing Personal Data

We rely on the following lawful bases for processing personal data:

Contract – To fulfil our contractual obligations when you purchase goods or services from us.
Consent – When you provide explicit consent for specific uses, such as marketing communications.
Legitimate Interests – When necessary for security, fraud prevention, or website functionality.
Legal Obligation – When required by law, such as tax or financial record-keeping.

Data Retention

We retain purchase history data as required by UK financial law. This data is kept for a period of six (6) years.

Your Data Protection Rights

Under UK data protection law, you have the following rights:

Right of Access – Request copies of your personal data.
Right to Rectification – Request corrections to inaccurate or incomplete data.
Right to Erasure – Request deletion of your personal data in certain circumstances.
Right to Restrict Processing – Request limited processing of your personal data.
Right to Object – Object to our processing of your personal data.
Right to Data Portability – Request the transfer of your data to another organisation.
Right to Withdraw Consent – Withdraw consent where it has been given.

You do not usually need to pay a fee to exercise these rights. We will respond to your request within one calendar month.

To make a request, please contact us using the details at the top of this privacy notice.

How to Complain

If you have concerns about how we process your personal data, you can contact us first using the details at the top of this notice.

If you remain dissatisfied, you can file a complaint with the Information Commissioner’s Office (ICO):

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113
ICO Website: Make a Complaint

Last Updated: 14 May 2024